Privacy policy.

Who we are

Mzanzi DealDrop operates a private vehicle catalogue for approved South African dealerships. The business owner manages dealership access and vehicle information. For privacy questions, contact admin@mzanzidealdrop.com or 063 844 0607 during office hours.

Information we collect

Registration collects your email, dealership name, business type, registration number, optional VAT number, business address, contact name and contact number. The authentication provider manages password credentials; the owner cannot view your password.

Successful sign-ins are recorded with email, dealership, date and time, IP address, device/browser information and, when available, the reported timezone and entry page. IP addresses and timezones do not establish your exact location. We do not request GPS location.

We save your wishlist and vehicle preferences, including any specification notes you enter. Owners may upload vehicle pictures and logos. Device camera or photo access is requested only when you choose a photo action.

How information is used and shared

Your information is used to verify and manage dealer access, secure the service, maintain your saved vehicles and respond to enquiries. Your dealership profile, wishlist and successful sign-ins are accessible to you and the authorised business owner, according to account permissions.

Supabase provides authentication, database and protected image storage. WordPress.com and the website hosting provider serve website content. These providers process information to operate the service and may process it outside South Africa.

The app does not include advertising trackers or a mechanism to sell personal information. If you choose WhatsApp, phone, email or an external website, that service handles the information you send under its own terms and privacy policy.

Vehicle assistant

The assistant provides catalogue search and account guidance. Optional AI search runs on your device using bundled model files. Chat queries are processed locally, are not sent to a generative AI provider and are not saved to a chat-history database. The assistant cannot approve accounts, change passwords or guarantee stock.

Security and retention

Access to the catalogue requires owner approval and is checked by the database. Mobile sign-in tokens are stored using iOS Keychain or Android Keystore-backed encryption. Internet connections use HTTPS. Do not share your account or password.

Account information, wishlists and sign-in history are retained while the account exists, unless removed earlier for administration. Deleting the account removes these records from active app systems. Routine provider backups expire under the provider’s backup policy. Separate transaction records or correspondence may be retained where required.

Your choices

You can update your dealership details, remove saved vehicles, sign out, decline camera/photo access, and delete your account and associated information. The deletion applies to the website and both apps. If you cannot access your account, contact support for assistance. Business owner accounts require an ownership transfer before removal.

You may contact us to ask for access to, correction of or information about the use of your personal data. This service is for authorised business users, not children. Material changes to this policy will be reflected here with an updated effective date.